Privacy Policy


  • Introduction
    BukDoc is committed to respecting the privacy rights of our customers, visitors, and other users of our services provided via our website. We are committed to fair information practices and the protection of privacy. This Privacy Policy is only applicable to our site and information obtained by us from any of our marketing affiliates, and not to any other websites that you may be able to access from our site, including our business partner's sites, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. Your use of the site is governed by this Privacy Policy and the Terms of Use.

  • Data Collected
    During the course of your our services, we may collect following information

    • 2a. Traffic Data: We track and capture the following categories of information when you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Website; (4) types of web browsers used to access the Website; (5) referring source which may have sent you to the Website; and (6) other information associated with the interaction of your browser and the Website. This information is used for the statistical reasons and not stored with your personal information.

    • 2b. Personal Information: In order for you to use certain areas of site such as booking an appointment, we require you to register on our website,while registering on the website we require your personal information such as your e-mail address, phone number, name, date of birth, address. We share this information with the healthcare provider to help the carer maintain a history against the patient profile that helps in the future diagnosis.

    • 2c. Medical Data: Such as your reason for visit, your date of visit, and other medical information you choose to share with us. We share this information with the healthcare provider to help in the diagnosis and treatment of the health issue.

    • 2d. Transactional data: Healthcare provider search, appointments, number of visits, diagnosis, prescription. We use this information to help you and the medical practitioners to get a better service.

    • 2e. Cookie data: A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is not linked to the Personal Information and is maintained distinctly. At your option, expense and responsibility, you may block cookies or delete cookies from your hard drive. However, by disabling cookies, you may have a limited or no access to some features of the site.This information is used to give you a personalised experience on the site.

    • 2f. Web Analytics: We may use third party web analytics services such as mouse clicks, mouse movements, scrolling activity as well as any text that you type into the Website. These analytics services do not collect Personal Information that you do not voluntarily enter into the site. We use this information to enhance the user experience.


  • BukDoc's Use of Your Information
    Your Contact Data is primarily used for contacting you when necessary, for eg. to remind you of upcoming or follow-up appointments. We may also use your contact data for sending information about any new or relevant Services offered by us. We may use your Demographic Data, your Traffic Data, or your Medical Data for further customization and tailoring of your experience on the site, and for usage of medical service through your chosen healthcare provider. You agree that BukDoc may use Personal Information to allow your doctors to make appointments with other doctors on your behalf through the Services.

  • Confidentiality and Security
    Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (1) comply with a court order or other legal process; (2) protect the rights, property or safety of BukDoc or another party; (3) enforce our Terms of Use; or (4) respond to claims that any posting or other content violates the rights of third-parties.

  • Doctors & Healthcare Providers
    Doctors and other healthcare providers, their employees, and their agents should be particularly aware of their obligations of patient confidentiality. BukDoc does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and Terms of Use.

  • Public Information
    Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

  • Updates and Changes to Privacy Policy
    We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we do, then we will post the amended Privacy Policy on the Site; we may also attempt to notify you in some other way. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

  • Lost or Stolen Information
    You must promptly notify us if your contact data is lost, stolen, or used without permission. In such an event, we will remove that contact data from your account and update our records accordingly.

  • Contacts
    If you have any comments, concerns or questions about this Privacy Policy, please contact us at info@bukdoc.com